This training programme equips delegates with the necessary skills and techniques to manage their team and perform to the best of their abilities including time management, delegation, assertiveness, leadership and team building.

The workshop areas include:

Roles and responsibilities, How to lead a team, Effective interpersonal communication , Listening with understanding , How to give effective feedback , Principles of performance management , Discipline, Legislation, Motivating your under-performers , Learning to negotiate NO!, Risk Assessing and Management of Risk

 

• Start Date: Courses can begin at any time convenient to you
   
• Course Length: Half day (4 hours) training course
   
• Place of Delivery: All delivery takes place in your place of work, at a time convenient to you
   
• Availability: Full UK coverage, including Northern Ireland
   
• Cost: 1 Half day Course - £285 or 2 Half Day Courses - £475 (must be delivered on the same day)
   
• Assessment and Certification